Contact us

Here you will find our contact details so that you can quickly get an answer to your question. You can contact us by phone, by mail, or by sending a message.

Step 1

How can we help you?

Step 2

Public Transport

Here you will find contact details for the public transport operations.

Step 3

SL Customer Service and Security Centre

Here you will find contact details for SL, which is responsible for buses, the metro, commuter trains, local railways, and certain ferry lines in Stockholm County.

SL Customer Service

For questions about, for example, departures, construction works, or fares. Call or visit their website to get answers to frequently asked questions.

Telephone: 08-600 10 00

Open: 24 hours a day – every day.

Go to SL Customer Service (In Swedish)(Extern länk)

Call the Security Centre if something feels unsafe
Does something feel wrong, or do you see someone causing a disturbance or damage? Then you should contact the Security Centre.

Telephone: 020-120 25 25

Open: 24 hours a day – every day.

Go to SL’s Security Centre(Extern länk)

  • Updated: 1 september 2026
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